“Where's my order.” “How do I reschedule.” “Do you take Venmo.” It answers the 70% that are the same every day and hands you the 30% that aren't.
It checks the calendar, moves it, confirms. Ticket closed.
Money. It apologises, gathers the details, and sends it to you. It never issues a refund alone.
It uses your wording from then on. Every correction sticks.
It's loaded with your policies, prices, hours and how you actually talk. It's not a chatbot reading a help page.
Anything involving money, a complaint, or a legal word goes to a human. Every time.
It can move an appointment or cancel one inside your rules, then confirm it.
Every conversation saved, searchable, and summarised in the Monday email.
Intercom charges $0.99 per answered question. Ten a day is $300 before the software fee. No setup fee, no per-use charges, cancel any time. Or hire the whole staff for $1,797/mo.
Hire ANSWER — $347/mo