Client Agreement

Service Agreement

This agreement governs work performed by GreenAI Solutions Team for a client. It is the “individual client agreement” referred to in our Terms of Service. When you submit an order through the payment portal and tick the acceptance box, you are agreeing to this document as it reads on that date.

1. The parties and what this covers

This agreement is between Jaden Green, a sole proprietor doing business as GreenAI Solutions, of Gilbert, Arizona (“we”, “us”) — the same party shown on your card statement — and the person or business named on the order (“you”, the “client”). It covers the specific plan you selected on your order, at the price shown on that order. Anything not named on your order is not included.

2. What we will do

We will provide the service described on the plan you chose, at the scope stated there — for example the number of AI employees, the number of finished ads per month, or the number of website pages. Where a plan states a delivery window, we will work to it and will tell you promptly if something puts it at risk.

Scope changes are fine, but they are not automatic. If you want something outside the plan you bought, we will quote it and you can accept or decline it before we start.

3. Fees, and what is not in them

Your fee is the amount shown on your order. Monthly plans are billed monthly in advance. One-time projects are billed as stated on the order. All amounts are in US dollars.

Some costs sit outside our fee and stay yours, because they are paid to someone else and we never mark them up:

• Advertising spend. Our AI Ad Creation plans cover producing the ads. The money you put behind them on Meta, Google, TikTok or anywhere else is paid by you, directly to that platform.
• Third-party subscriptions and licences your setup depends on — a CRM, a phone number, a scheduling tool, domain registration, hosting beyond what your plan includes, premium fonts or stock media.
• Taxes that apply to the sale, if any.

We will tell you about a required third-party cost before it is incurred, not after.

4. How you pay

Recurring plans are paid by card or bank debit through Stripe, our payment processor. You enter your details on Stripe’s own checkout page — never on this website, and never to us directly. Stripe holds the card; we never see or store the number. The first payment is taken when you place the order, and each renewal is charged on the same day of the following month, in advance. For one-time projects, or if you would rather pay by bank transfer (ACH), we agree that in writing and invoice you instead, normally within one business day.

We will never email you asking to change our bank details, and we will never ask you to send us a card number, an online banking password, or a one-time code — not by email, not by text, not over the phone. Card details are only ever entered on Stripe’s checkout page, which you reach from a link on greenaidigital.com. If you receive a message that appears to come from us and asks for any of those things, it is not from us — call (480) 798-0753 and check before you act on it.

Invoices, where we issue one, are due on receipt unless the invoice states otherwise. Work begins once the first payment clears.

5. Setup fees, and paying yearly

Setup fees. Website subscription plans carry a one-off setup fee, charged once on the first invoice. It pays for building the site. It is not a deposit against the monthly and it is not charged again. If you cancel before we start building, it is refunded in full; if you cancel part-way through the build, we refund the portion covering work not yet done.

Paying yearly. Any recurring plan can be paid a year ahead at ten months’ rate for twelve months’ service. Choosing it does not create a minimum term or a lock-in: if you cancel during a year you have prepaid, we refund the whole months you have not used, at the rate you actually paid. A setup fee is never part of that calculation, because the build has already happened.

6. Website subscriptions, specifically

A website subscription is not a payment plan for a build. The setup fee covers the build; the monthly covers the work that comes after it — managed hosting, changes, fixes and, on Growth, a new page and a conversion review each quarter.

Because of that, the ownership and cancellation terms are exactly the same as for a one-time build. You own the files from launch. If you stop the monthly, you keep the site: we hand over the files and help move hosting and the domain into your name. Nothing is switched off, held back or reverted. What stops is the ongoing work, which is what you were paying for.

Website care is included in a subscription plan. Do not also buy the standalone $150/mo care plan on top of one — it is the same service, and our portal will not let you.

7. Late payment

If an invoice is more than 10 days overdue we may pause the work until it is settled. We will tell you before we pause anything. We do not charge compounding penalties; if being late is going to happen, tell us and we will almost always work something out.

8. Length, renewal and cancelling

Monthly plans are month-to-month with no minimum term and no lock-in. They renew automatically each month until you cancel. You can cancel any time by emailing jaden@greenaidigital.com or calling (480) 798-0753. Cancellation takes effect at the end of the month you have already paid for — we do not bill you again after that, and we do not charge a cancellation fee.

One-time projects end when the agreed deliverables are handed over.

We may end this agreement on 30 days’ written notice, or immediately if you ask us to do something unlawful. If we end it early for our own reasons, we refund the unused portion of anything you have prepaid.

9. Refunds

Monthly fees pay for work already scheduled and are not refunded for a month in progress; you cancel forward, not backward. For one-time projects, if you cancel before we have started you get a full refund; if you cancel part-way through, we refund the portion of the fee covering work not yet done. Third-party costs already spent on your behalf — advertising spend especially — cannot be refunded, because the money has left.

10. What we need from you

The work depends on things only you can give us: access to the accounts involved, brand materials, the information we ask for, and decisions when we need them. If we are held up waiting on you, delivery dates move by the length of the delay. If a project is stalled on our side for more than 60 days waiting on you, we may close it out and invoice for the work completed.

11. Who owns the work

You own everything we build for you — your website, your ad creative, your copy, your configurations, your data — once it is paid for. It is yours to keep, change or take elsewhere, and we will hand over what you need to do that.

We keep ownership of our own tools, templates, internal code and methods, which are not part of your deliverables. We may describe the work publicly and show it as a portfolio example unless you tell us in writing not to, which you are free to do at any time.

12. Confidentiality

Each of us will keep the other’s non-public business information confidential and use it only to perform this agreement. This continues after the agreement ends. It does not cover information that is already public, or that we are legally required to disclose.

13. AI disclosure

Our services use artificial intelligence, including systems that speak to your callers and generate creative work. AI output can be wrong. We build in review steps, and you have final approval on what goes live, but you should treat AI-generated material as a draft to check rather than a finished fact. Where an AI system talks to your customers on your behalf, you are responsible for the conduct of your business, and we are responsible for the system doing what we said it would do.

14. No guarantee of results

We work hard and we measure what we do, but we do not guarantee specific outcomes — not a number of leads, sales, calls, followers or bookings, and not a search ranking. Those depend on your market, your pricing, your offer, your follow-through and platform behaviour we do not control. Any figure we discuss in advance is an estimate, not a promise.

15. Limitation of liability

To the fullest extent allowed by law, neither party is liable to the other for indirect, incidental, consequential or lost-profit damages. Our total liability for any claim connected to this agreement is limited to the fees you paid us in the three months before the claim arose. Nothing here limits liability that cannot be limited by law.

16. Independent contractor

We are an independent contractor, not your employee, partner or agent. We decide how the work gets done, we use our own equipment, and we are responsible for our own taxes and insurance.

17. Governing law

This agreement is governed by the laws of the State of Arizona. Any dispute will be handled in the state or federal courts of Maricopa County, Arizona. Before either of us files anything, we agree to spend 30 days genuinely trying to sort it out directly.

18. Signing electronically

Ticking the acceptance box in the payment portal and typing your name is a legally binding signature under the federal ESIGN Act and Arizona’s Electronic Transactions Act, and has the same effect as signing on paper. When you submit an order we record which version of this agreement you accepted, the name you typed and the date and time. Ask us any time and we will send you that record.

19. Changes, and the whole agreement

We may publish a new version of this agreement. A new version never changes a deal you have already agreed — the version you accepted governs your engagement until you accept a newer one, and we will tell you if we need you to. Together with your order and our Terms of Service and Privacy Policy, this is the entire agreement between us and it replaces anything said beforehand. If a court sets aside one clause, the rest still stands.

20. Reaching us

Jaden Green, d/b/a GreenAI Solutions, Gilbert, Arizona 85296 · jaden@greenaidigital.com · (480) 798-0753