A teammate who reads every channel, knows your price list and job notes, posts every lead and call as it happens, and drafts the customer reply so a human only has to say yes.
New lead from the website. Dana R., Gilbert 85296, weekly service. Quoted from the price list, follow-up set for Thursday.
Marcus
did we ever finish the Henderson repair quote?
THREAD
Yes. Sent Tuesday, $285 for the pump reseal, not accepted yet. Follow-up goes out tomorrow unless you want to call them first. source: job notes, 2 days ago
THREAD
Draft for Dana Thanks Dana, Thursday is open. Is there a gate code? ✅ send✏️ edit
What THREAD does inside Slack
Six things, all of them in the tool you already open every day.
Answers the team from your own documents
"What did we quote the Hendersons?" "Are we open Saturday?" Answered in the thread, with the source.
Posts every lead, call and payment as it happens
One channel becomes the live feed of the business. Nothing gets lost in a text to one person.
Drafts the customer reply in the thread
A teammate reacts with one emoji to send it, or edits it first. Nobody types from scratch.
A morning summary in the channel you choose
What came in overnight, what got handled, what needs a person.
Takes questions in a direct message
Ask it privately what a job is worth or where a file is. Same answers, no noise in the channel.
Says so when it does not know
It will not guess at a price or a policy. It says it is not sure and tags the person who knows.
"Did we ever finish the Henderson quote?" gets asked in Slack at 9:52 at night, and the only person who knows is driving.
The answer is in the job notes from two days ago. Nobody is going to go and look.
THREAD answers in the thread, with the source, and drafts the reply to the customer so someone only has to hit send.
Hiring THREAD is five steps.
The same five whether it is the phone line or the books. Tap a step, or scroll.
One conversation
Twenty minutes, by phone or email.
We miss calls after 5 and every weekend. What would THREAD actually do?
Here is what it does inside Slack, and what it will not do. If it is not a fit I will say so.
What does it cost?
$347 a month, month to month. That is the whole price.
Your account
A private app in your own workspace
SLASlackconnected · your own accountOK
KEYPermissions listed in writingrevoke any timeOK
YOUOwner: younothing lives anywhere elseOK
Trained on your business
Only what you hand it. Nothing invented.
PDFprice-list.pdfevery number it may quoteREAD
HRSHours & service areaGilbert, Mesa, Chandler, Queen CreekREAD
DOCHouse ruleswhat to say, what to hand to youREAD
TXTThe way you say thingsyour wording, not a templateREAD
You read every word first
Nothing reaches a customer over your objection.
Thanks Dana, Thursday is open. Is there a gate code? I can hold 9:00 for you.
Change "hold" to "book". Otherwise good.
Thanks Dana, Thursday is open. Is there a gate code? I can book 9:00 for you.
Approved.
Live, and still answered
Changes are same-day at no charge.
ONTHREAD is live inside Slackmonth to month, cancel at month endLIVE
480(480) 798-0753rings the person who built itJADEN
MONMonday reportwhat it handled, what it handed to youWEEKLY
One conversation
What is stuck, what it costs you now, and what done would look like. About twenty minutes, by phone or email. You hear the price in writing before anything starts.
A private app in your own workspace
Installed by you, owned by you. Not a marketplace bot with a thousand other companies on it.
Trained on your business
Your prices, hours, service area and the way you say things. THREAD quotes from your list and nothing else; a price that is not on it cannot go out.
You read every word first
Price list, hours, policies and job notes you choose. It reads nothing you did not hand it.
Live, and still answered
Changes are same-day at no charge. Cancel at the end of any month and you keep every script and transcript. The number on this page rings the person who built THREAD.
A week with THREAD, as you would see it.
Three messages you would actually get. Fictional customers, real behaviour.
THREAD · #leads · 9:47 PMNew lead from the website. Dana R., Gilbert 85296, weekly service. Quoted from the price list, follow-up set for Thursday.
THREAD
inside Slack
Yes. Henderson quote sent Tuesday, $285 for the pump reseal, not accepted yet. Follow-up goes out tomorrow unless you want to call first.
Good. Anything else?
Nothing that needs you. Monday report at 7.
THREAD · draft for DanaThanks Dana, Thursday is open. Is there a gate code? React ✅ to send, ✏️ to edit.
Answers the team from your own documents
"What did we quote the Hendersons?" "Are we open Saturday?" Answered in the thread, with the source.
Posts every lead, call and payment as it happens
One channel becomes the live feed of the business. Nothing gets lost in a text to one person.
Drafts the customer reply in the thread
A teammate reacts with one emoji to send it, or edits it first. Nobody types from scratch.
A morning summary in the channel you choose
What came in overnight, what got handled, what needs a person.
Takes questions in a direct message
Ask it privately what a job is worth or where a file is. Same answers, no noise in the channel.
Says so when it does not know
It will not guess at a price or a policy. It says it is not sure and tags the person who knows.
Answers the team from your own documents
"What did we quote the Hendersons?" "Are we open Saturday?" Answered in the thread, with the source.
Posts every lead, call and payment as it happens
One channel becomes the live feed of the business. Nothing gets lost in a text to one person.
Drafts the customer reply in the thread
A teammate reacts with one emoji to send it, or edits it first. Nobody types from scratch.
A morning summary in the channel you choose
What came in overnight, what got handled, what needs a person.
Takes questions in a direct message
Ask it privately what a job is worth or where a file is. Same answers, no noise in the channel.
Says so when it does not know
It will not guess at a price or a policy. It says it is not sure and tags the person who knows.
A private app in your own workspace
Installed by you, owned by you. Not a marketplace bot with a thousand other companies on it.
Only the channels you invite it to
Slack's own permissions, listed in writing. Remove it from a channel or the workspace in one click.
Your documents, your rules
Price list, hours, policies and job notes you choose. It reads nothing you did not hand it.
Does it post to customers directly from Slack?
Only after a teammate reacts to send it. The draft sits in the thread until someone says yes.
What does it read?
The channels you invite it to and the documents you hand it. Nothing else in your workspace.
What if it does not know the answer?
It says so and tags the person who does. It does not guess at prices or policies.
A private app in your own workspace
Installed by you, owned by you. Not a marketplace bot with a thousand other companies on it.
Only the channels you invite it to
Slack's own permissions, listed in writing. Remove it from a channel or the workspace in one click.
Your documents, your rules
Price list, hours, policies and job notes you choose. It reads nothing you did not hand it.
Does it post to customers directly from Slack?
Only after a teammate reacts to send it. The draft sits in the thread until someone says yes.
What does it read?
The channels you invite it to and the documents you hand it. Nothing else in your workspace.
What if it does not know the answer?
It says so and tags the person who does. It does not guess at prices or policies.
Your account. Your rules.
A private app in your own workspace
Installed by you, owned by you. Not a marketplace bot with a thousand other companies on it.
Only the channels you invite it to
Slack's own permissions, listed in writing. Remove it from a channel or the workspace in one click.
Your documents, your rules
Price list, hours, policies and job notes you choose. It reads nothing you did not hand it.
Price · that is the whole price
$347a month, month to month
No setup fee, no per-call or per-message charges. Anything paid to Slack on your behalf is your own subscription, at their price, not marked up. Cancel at the end of any month you have paid for and you keep every script, transcript and document.
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